Lovely building, staff were very friendly. Room was very spacious, breakfast was very good aslo, resturant food was very good, bit pricey but good.

Would have been nice to have the option to put some heating on as it was a little chilly during my stay.

Food excellent, breakfast and dinner, perfect location for relaxation, old fashioned hospitality, 10 out of 10 for everything

Friendly staff. Relaxed environment. Typical traditional English country house with garden. Good breakfast. Excellent overall value. Close to the airport.

Slow internet. Only a few TV channels, but it's OK if you want to relax end enjoy the environment.

The room and bathroom were nicely decorated and spacious. Hotel is in a nice, quiet location. Breakfast was lovely.

No complaints.

Comfortable Room, pleasant countryside setting yet only 8 minute drive from Newcastle International Airport, good food (but expensive), and friendly, helpful staff.

Not in my SatNav!! Executive Double Room not available on arrival - advised that all rooms are the same!!

the staff were very friendly and the decor/design is very upmarket yet still retains a country residence ambience

just the food prices ! the food was good but somewhat overpriced

The food (both dinner and breakfast) and the service were very good.

The only minor criticism was that the bathroom in our room was very cramped and made more so by the door only opening partially making access difficult for older visitors.

The building, rooms and decor are lovely - very characterful and comfortable. As its a small hotel, the staff are very friendly and hepful. The menu looked excellent - real gourmet food in a lovely location.

we found the hotel clean comfortable and the staff were very friendly

Food was superb, liked breakfast and evening supper deal with glass of champagne. Staff friendly One member of staff who waited on table and gave us our bill etc was exceptional, a real asset to the hotel. She even sourced a pack of cards for us.

As the person who sourced the hotel, did the booking, indeed arranged everything I have to say I was disappointed that of the three couple we had the most disappointing room. We moved from Bamburgh (dark, no view, smaller than our friends rooms) to the twin - to find no storage. Indeed one of the two drawers was packed with old magazines. It does seem petty to say their rooms are better than mine but we did feel peeved. Can I suggest in future you ensure the "booker" gets the best room. Our friends found everything very comfortable. Finally, have some games available for guests e.g. Packs of cards

Honest to goodness quality with friendly and helpfull staff. Close enough to Newcastle city centre but set in a tranquil rural location with all teh peace and quiet expected of such a location.

Second time we have stopped here , lovely place to relax , food is fantastic Looking forward to the next time we stay.

The service was excellent; friendly but not intrusive, highly professional but personal. The traditional decor, furnishing and architecture suited our taste and made us feel at home. We stayed in the Alnick room which was spacious and had a lovely view of the garden.Our dinner was delicious; simple, fresh food ,well cooked and served.

Our bed was rather small and my breakfast kipper was slightly overcooked but these were minor complaints.

Receptionist was excellent and went "that step further."

The room was big and the bed very comfortable and the gardens were nice. The atmosphere was fantastic. Breakfast was very good.